Effective Date: 08 October 2026
At Aussietech Shop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, create an account, purchase products, contact us, or otherwise use our services.
Business Address:
Unit 903, 9/F, Cameron Commercial Centre
458–468 Hennessy Road
Causeway Bay, Hong Kong
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you use our website or purchase our products:
Personal Information
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Account information
- Information you provide when contacting customer support
Order Information
When you place an order, we may collect information such as:
- Products purchased
- Order number
- Purchase amount
- Transaction date
- Shipping and delivery information
- Refund or return information
Payment Information
Payments on our website may be processed securely through Stripe and other supported payment providers.
We do not store your complete credit or debit card number, CVV, or other sensitive payment credentials on our website. Payment information is transmitted to and processed by the applicable payment provider according to its own privacy and security practices.
Stripe may process transaction information, contact information, billing/shipping information, and payment-method information to process payments, authenticate transactions, prevent fraud, and handle disputes.
2. How We Use Your Information
We may use your information to:
- Process and fulfill your orders
- Process payments and refunds
- Deliver products to you
- Send order confirmations and shipping updates
- Provide customer support
- Respond to your questions and requests
- Manage your customer account
- Improve our website, products, and services
- Detect and prevent fraud or unauthorized transactions
- Maintain website security
- Comply with applicable legal and regulatory requirements
- Send marketing communications where you have provided appropriate consent
We do not sell your personal information to third parties.
3. Payment Processing Through Stripe
We use Stripe as a payment service provider for certain transactions.
When you select a Stripe-supported payment method, information required to complete the transaction may be shared securely with Stripe or the relevant payment provider. This may include your name, email address, billing or shipping information, transaction details, and payment-method information.
Stripe may use personal information for payment processing, authentication, fraud prevention, security, dispute handling, and other services necessary to provide its payment services.
For more information about how Stripe handles personal information, please review the Stripe Privacy Policy.
4. How We Share Your Information
We may share necessary information with trusted third parties that help us operate our business, including:
- Payment processors such as Stripe
- Shipping and delivery providers
- Website hosting and technology providers
- Email and customer-support service providers
- Fraud-prevention and security providers
- Professional advisers where necessary
- Government authorities or law-enforcement agencies where legally required
We only share information that is reasonably necessary for the relevant service, transaction, legal requirement, or legitimate business purpose.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Keep our website functioning properly
- Remember shopping-cart or account information
- Understand website usage
- Improve website performance
- Maintain website security
- Provide relevant functionality
Third-party services, including payment providers, may also use cookies or similar technologies as part of their services.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, loss, or misuse.
Payment transactions are handled through secure payment infrastructure provided by our payment providers. We do not intentionally store complete payment-card credentials on our website.
However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Completing transactions
- Providing customer support
- Maintaining business and accounting records
- Handling returns, refunds, and disputes
- Preventing fraud
- Complying with legal and regulatory obligations
- Protecting our legal rights
Payment processors may retain transaction-related information for periods required by applicable laws, regulations, payment-network rules, or their own legitimate business purposes.
8. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Request restriction of certain processing
- Object to certain uses of your information
- Withdraw consent where processing is based on consent
- Request information about how your data is processed
Some information may need to be retained when we have a legal or legitimate reason to do so.
To exercise your rights, please contact us using the details provided below.
9. Marketing Communications
If you subscribe to our marketing communications, we may send you information about products, promotions, offers, or services.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.
Transactional and service-related communications, such as order confirmations, payment notifications, shipping updates, and important account messages, may still be sent when necessary.
10. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.
11. Children’s Privacy
Our website is not intended for children who are under the age required to independently provide consent under applicable law.
We do not knowingly collect personal information from children for purposes that are prohibited by applicable law.
If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.
12. International Data Processing
Because we may work with payment processors, hosting providers, technology providers, shipping providers, and other service providers located in different countries, your information may be processed or stored outside your country of residence.
Where required by applicable law, we take appropriate measures regarding international transfers of personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or legal requirements.
When we make changes, we will update the Effective Date shown at the top of this page.
We encourage you to review this page periodically.
14. Contact Us
If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us.
Aussietech Shop
Address:
Unit 903, 9/F, Cameron Commercial Centre
458–468 Hennessy Road
Causeway Bay, Hong Kong
Email: info@aussietech.shop